78% of customers will buy from—or retain or hire—the FIRST business that responds to them.
And if you respond to a potential client within one hour—the “Golden Hour”—of the potential client’s first contact, you’re 7x more likely to convert them to a paying client.
Only 7% of attorneys respond to potential client contacts within 5 minutes.
These stats are backed by reputable studies, so they’re worth heeding. Why?
For one reason, because marketing is expensive. A single potential lead can cost several hundred dollars, which means that money goes down the drain when you fail to answer an inquiry or respond in a timely manner.
Whether it’s a call, an email, a text, or a live chat, it’s PRECIOUS. The longer you wait to respond, the more and more likely it is that your competitor will get that lead instead.
Interested in learning more about the new Attorney Answering Service by Speakeasy Marketing?
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