Episode 356 – From Call Answering to Call Conversion: The Key to a Booming Law Firm

Episode 356 – From Call Answering to Call Conversion: The Key to a Booming Law Firm

Every potential new client (PNC) who calls your firm is dealing with some form of pain, whether emotional, physical, or both – this is irrefutable.

As an attorney, it’s your job to find legal solutions for lessening that pain. And as a call conversion service for attorneys, it’s our job to handle every single call to your firm with the knowledge, patience, and compassion every PNC is looking for.

This is about way more than just answering the phone – it’s about answering to PNC fears, needs, concerns, goals, and questions. It’s about making them feel understood and hopeful within the first 5 minutes of speaking to us.

By the time a PNC gets to you, they will already have confidence in your ability to help them, and this makes a world of difference for everyone.

What Speakeasy Marketing’s Call Conversion Service Can Do For You:

Ø  Answer every call, always.

Ø  No conflict of interest: our reps get a bonus for every call that turns into a paying client of yours. It’s about quality, not quantity.

Ø  Know and apply the nuances of different practice areas you serve.

Ø  Ask PNCs excellent, qualifying questions.

Ø  Build a strong connection with PNCs so they begin trusting you before they even meet you.

Ø  Identify good vs. tire kicker clients.

Ø  Utilize a massive amount of data from thousands of similar calls to know what to say, when to say it, and how to say it.

The value of a call conversion service compared to a general, run-of-the-mill answering service cannot be overstated.

This coming Tuesday, we’re opening our doors to an additional cohort of 10-12 new attorney clients, and we’re running a special offer – learn the details in the next episode.

Richard Jacobs

About Richard Jacobs

My name is Richard Jacobs, and I've discovered quite a bit about the plight of solo practitioners and small, 2-5 attorney firms like yours these past 12 years.

I've come to understand the unique challenges in marketing ethically and effectively that attorneys face because I have:

  • Helped over 180 attorneys author their own practice area book and become the 'implied expert' in their practice area
  • Helped hundreds of attorneys successfully navigate Google's search algorithm changes, growing their websites from 2 potential clients calling a month to 4+ calls per DAY for some clients.
  • Interviewed and promoted over 507 attorneys nationwide, in practice areas such as:
  • DUI / DWI
  • Family Law
  • Criminal Defense
  • Bankruptcy
  • Auto Accidents
  • Social Security Disability
  • Slip & Falls (Premises Liability)
  • Real Estate
  • Estate Planning / Probate
  • Wage and Hour Claims
  • Expungements / Post Conviction Relief

Before you decide to invest in your marketing, it makes sense to first request your complimentary, custom, no obligation video website review.

Richard is the author of 6 books published on Amazon, Kindle and Audible.com

Richard is available for speaking engagements on direct marketing for attorneys and has recently spoken at the following legal conferences:

  • PILMMA (Personal Injury Lawyers Marketing & Management Association)
  • Las Vegas DUI Summit – Private event for DUI attorneys
  • New York Boutique Lawyers Association
  • Perry Marshall & Associates Marketing Academy (Marina Del Rey, CA)
  • National Association of Criminal Defense Lawyers (NACDL)