Let’s talks about why and how you might be pushing your clients away unintentionally and having your phone dead. It can all be summed in one word: Hope. Ethical hope. Not making false promises. People come to you when they are in trouble and need help. If you give them hope no matter how complicated their matter is, it will make them realize that they have someone on their side who strives to help them and get them out of trouble. Be realistic but positive. And it surely makes them feel comfortable with you.
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