How do highly successful attorneys become – and stay – successful?
#1 – Answer every single call right away, or return it within 5 minutes (it might sound impossible, but it’s not!).
#2 – Show empathy.
#3 – Be honest and accurate, but also be positive.
#4 – Ensure all relevant information is gathered from the get-go.
#5 – FOLLOW UP! It’s listed last, but might be most important of all.
This list isn’t comprehensive, but it’s a good start that is sure to place you above your competitors in the eyes of potential and current clients. And that means more clients, better referrals, and good reviews.
Tune in to hear Richard Jacobs explain each step (and others) in detail, and download the PDF of this podcast to review.
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