How do highly successful attorneys become – and stay – successful?

#1 – Answer every single call right away, or return it within 5 minutes (it might sound impossible, but it’s not!).

#2 – Show empathy.

#3 – Be honest and accurate, but also be positive.

#4 – Ensure all relevant information is gathered from the get-go.

#5 – FOLLOW UP! It’s listed last, but might be most important of all.

This list isn’t comprehensive, but it’s a good start that is sure to place you above your competitors in the eyes of potential and current clients. And that means more clients, better referrals, and good reviews.

Tune in to hear Richard Jacobs explain each step (and others) in detail, and download the PDF of this podcast to review.

Want help with any of this? Just email, call (888) 225-8594, or start by visiting

About Richard Jacobs

My name is Richard Jacobs, and I’ve discovered quite a bit about the plight of solo practitioners and small, 2-5 attorney firms like yours these past 13 years.

I’ve come to understand the unique challenges in marketing ethically and effectively that attorneys face because I have:

  • Helped over 180 attorneys author their own practice area book and become the ‘implied expert’ in their practice area
  • Helped hundreds of attorneys successfully navigate Google’s search algorithm changes, growing their websites from 2 potential clients calling a month to 4+ calls per DAY for some clients.
  • Interviewed and promoted over 507 attorneys nationwide, in practice areas such as:
  • DUI / DWI
  • Family Law
  • Criminal Defense
  • Bankruptcy
  • Auto Accidents
  • Social Security Disability
  • Slip & Falls (Premises Liability)
  • Real Estate
  • Estate Planning / Probate
  • Wage and Hour Claims
  • Expungements / Post Conviction Relief

Before you decide to invest in your marketing, it makes sense to first request your complimentary, custom, no obligation video website review.

Richard is the author of 6 books published on Amazon, Kindle and

Richard is available for speaking engagements on direct marketing for attorneys and has recently spoken at the following legal conferences:

  • PILMMA (Personal Injury Lawyers Marketing & Management Association)
  • Las Vegas DUI Summit – Private event for DUI attorneys
  • New York Boutique Lawyers Association
  • Perry Marshall & Associates Marketing Academy (Marina Del Rey, CA)
  • National Association of Criminal Defense Lawyers (NACDL)
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