I’ve said it before, and it’s worth repeating: People don’t hire firms – they hire people. So one of the most powerfully attractive things you can do for your website is to include personal, even …
One of the biggest things that keep potentials from calling is fear. When they first realize they’re facing potential legal trouble, they’re nervous, scared, and worried. At that point, they usually head over to Google …
Yesterday, we spoke about a metric that most Fortune 100 firms utilize, called the Net Promoter Score. The NPS is an essential metric that reveals the percentage of previous customers or clients who are most …
Did you know 80% of your Google traffic comes from just five pages on your website? It’s because, when potentials search Google for legal representation, these five pages are the ones that are most likely …
We were talking about how ranking high on Google’s “first page” for terms like “top DUI attorney in Topeka” may seem a smart play at first blush, but keywords like that don’t bring nearly as …
The book Thinking, Fast and Slow talks about a critical idea called “Substitution Bias”. It has been proven, through study, that all of us sometimes – and unconsciously – trick ourselves into pursuing a seemingly …
One thing I really appreciate about the legal system. It’s mostly rational. It has an established set of rules, protocols, and procedures that keep things running fairly smoothly. You could even say it’s predictable, by …
If I were to say that you could increase your conversion rate to 25-40% of all incoming calls, would you want to know more? I realize that if you’re not currently experiencing that level of …
David Boies. Alan Dershowitz. Gloria Allred. Johnnie Cochran. Martin Garbus. Richard Scruggs. What do all of these “go-to” attorneys for specific types of high-profile cases have in common? They don’t chase clients anymore. When something …
Of all the battle-tested and proven marketing strategies I know, one stands head and shoulders above all others. I’m talking about referrals. The highest quality referral comes directly from the mouths of satisfied clients who …